Information Security Policy

The Scope of the Information Security Management System refers to the area where information security risks will be assessed and handled in accordance with the risk management approach. ISMS covers the network / system / operation management services used in the planning, implementation, review and taking precautions for the management, auditing, monitoring and improvement of information processing activities used in the provision of services provided by Net Call Center and included in the defined boundaries.

Accordingly, the purpose of our ISMS Policy is;

• To protect our company's information assets against all kinds of threats that may occur internally or externally, knowingly or unknowingly, to ensure accessibility to information as required by business processes, to meet legal legislation requirements,
  
• To ensure the continuity of the three basic elements of the Information Security Management System in all activities carried out.
• Confidentiality: To prevent unauthorized access to important information,
• Integrity: Demonstrating that the accuracy and integrity of information is ensured,
• Accessibility: Demonstrating that authorized persons can access information when necessary,
• Concerned with the security of not only data kept in electronic media but also all data in written, printed, oral and similar media.
• To provide awareness by providing Information Security Management training to all personnel.
• To report all actual or suspected gaps in Information Security to the ISMS Team and to ensure that they are investigated by the ISMS Coordinator.
• To prepare, maintain and test business continuity plans.
• To identify current risks by periodically conducting assessments on Information Security.
• To review and follow up on action plans as a result of evaluations.
• To prevent any disagreements and conflicts of interest that may arise from contracts.
• To meet business requirements for accessibility to information and information systems.